City of Orlando – Hurricane Irma update (9-13-2017)

September 13, 2017 – ORLANDO, FL – The City of Orlando would like to share some important information as Hurricane Irma storm recovery continues.


The City of Orlando’s water reclamation system is working overtime and experiencing high water flow due to Hurricane Irma.

Because of this, the City is urging residents and businesses to minimize water use at home and offices to reduce the risk of sewer system backups.

This includes the use of dishwashers, sinks, washing machines, showers, and toilets.


City contractors have started removing debris from roadways and public right-of-ways to ensure the safety of vehicle and pedestrian traffic. This process is expected to take several days to complete.

Debris pickup for residential and commercial yard debris is expected to begin next week. Due to the large amount of debris, we ask residents to please be patient as cleanup crews cycle throughout the City to pick up yard debris.

Debris should be placed at the curb and not in the streets or blocking sidewalks.  Items placed in the street can block access for solid waste trucks and clog storm drains.

It is very helpful if customers can separate vegetative debris (tree limbs and yard waste) from building/construction materials (fencing, drywall and shingles).


Orange County has opened several sites for debris drop off.  City of Orlando residents may bring only vegetative (trees/yard waste) debris to one of these 10 locations daily from 7 a.m. to 7 p.m. Residents will need to provide proof of Orange County address to gain access.

Debris drop-off sites are:

  • Barnett Park – 4801 West Colonial Drive
  • Conway Water Treatment Plant – 3590 Manatee Street
  • Cypress Grove Park – 290 Holden Avenue
  • Fort Christmas Park -1300 Fort Christmas Road
  • Harrell Road – 8503 Trevarthon Road
  • Meadowoods Park – 1751 Rhode Island Woods Circle
  • NW Water Treatment Plant – 701 West McCormick Road
  • Rose Place Park – 8200 Old Winter Garden Road
  • Across from Eastern Regional Park – 3800 South Econlockhatchee Trail
  • West Beach Park Addition – 9227 Winter Garden Vineland Road



  • 370 trees down and blocking streets
  • 70 involve power lines, which we are working with OUC to address
  • 45% of city roadways with tree blockage have been cleared


Over 500 reports of structural and electrical damage to homes or businesses.

It’s important that this type of damage be reported to the Citizen Information Line (407.246.HELP) so that a City inspector can assess the damage and the City has proper documentation of the damage.


  • 162 intersections reported as damaged or without power.
  • 78 of these signals are damaged
  • Residents are reminded that an intersection with a broken signal should be treated as a four-way stop.


8 Neighborhood Centers are open for child care from 8 a.m. – 6 p.m.

  • Callahan Center
  • Citrus Square
  • College Park
  • Ivey Lane
  • Jackson Center
  • Rosemont
  • Dr. Smith Center
  • Wadeview

Parents must bring a lunch and snacks for their kids

Recreation and community centers not listed here will be closed until power is restored.


All parks open for normal operating hours

3 closed due to on-going cleanup efforts

  • Wadeview Park
  • Langford Park
  • Dickson Azalea Park

Public Park Restrooms are closed

2 open:

  • Park of Americas, Lake Eola
  • Some restrooms at Bill Frederick Park
  • All other public park restrooms are closed

Decisions to open other restrooms will be on an individual basis as conditions allow.

All 3 off-leash dog areas are open:

  • Park of Americas
  • Lake Druid
  • Constitution Green

The City urges everyone to be cautious and take note of on-going cleanup efforts.  If anyone notices an unsafe condition in a park, please call the Parks Division at 407-246-2283 or the Facilities Hotline at: 407-246-3860.

Leu Gardens is expected to be closed for at least week due to extensive damage to the grounds. Please contact Leu Gardens at 407.246.2620 regarding scheduled events.


Wednesday, September 13  – City of Orlando offices and services have resumed normal hours of operation

The City’s Emergency Operations Center remains at a Level 1 Full Activation.


Citizen Information Line: Open today, Wednesday, September 13 from 8 a.m. to 5 p.m.

Residents should call 407.246.HELP (4357) to report damage, downed trees, traffic lights that are out and get information.

1,447 calls received to date

800 calls from City of Orlando residents


Residents can continue to get updates from the City on Hurricane Irma recovery from the City of Orlando through Social Media at:

  • City of Orlando Facebook page:
  • Spanish –
  • City of Orlando Twitter account: @citybeautiful

Additional updates and information on the City of Orlando Emergency Operations Emergency Status will be posted on the City’s website at:

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